Handy tips for your next holiday with mobility equipment
Know your mobility equipment
- Type of battery (Lithium, Gel, Lead)
- Size of battery (Voltage = V, amp hour = Ah)
- Make and model of your scooter/chair
- Size when folded (width x height x lengt
- Watt hours of your battery (AH x V + WH)
- Type of battery (Lithium, Gel, Lead)
- Size of battery (Voltage = V, amp hour = Ah)
- Make and model of your scooter/chair
- Size when folded (width x height x lengt
- Watt hours of your battery (AH x V + WH)
Book in person or over the phone
- Advise the airline that you will be travelling with mobility equipment
- Ask if they will need any additional information
- Ask if they offer assistance at the airport
- Ask about additional costs (should be free with most airlines)
- Advise the airline that you will be travelling with mobility equipment
- Ask if they will need any additional information
- Ask if they offer assistance at the airport
- Ask about additional costs (should be free with most airlines)
Send additional information
- This may include emailing the airline directly
- Forward the verification of compliance certificate
- Forward the MSDS (Material Safety Data Sheet) of battery
- This may include emailing the airline directly
- Forward the verification of compliance certificate
- Forward the MSDS (Material Safety Data Sheet) of battery
Before heading to the airport
- Ensure that you have your compliance certificate
- Take photos of your mobility aid (in case of any damages on the flight)
- Ensure that you have a separate bag or pouch for the battery
- You may choose to remove the battery from your mobility device, ensuring that the connections are sealed and it is properly stored in its travel bag/pouch
- You may choose to fold and place your mobility device in an appropriate protective case or bag
- Ensure that you have your compliance certificate
- Take photos of your mobility aid (in case of any damages on the flight)
- Ensure that you have a separate bag or pouch for the battery
- You may choose to remove the battery from your mobility device, ensuring that the connections are sealed and it is properly stored in its travel bag/pouch
- You may choose to fold and place your mobility device in an appropriate protective case or bag
At the airport
- You will need to remove the battery pack from your mobility device and place it into a separate carry bag/pouch, ensuring the connections are sealed if you haven’t already done so at home.
- Your mobility aid will be checked into the cargo hold, and you will take your battery with you as hand luggage
- You will need to remove the battery pack from your mobility device and place it into a separate carry bag/pouch, ensuring the connections are sealed if you haven’t already done so at home.
- Your mobility aid will be checked into the cargo hold, and you will take your battery with you as hand luggage
After the flight
- Check your mobility aid for any damage
- Report any damage at the service desk in the baggage claim area before exiting through customs/leaving the airport
- Check your mobility aid for any damage
- Report any damage at the service desk in the baggage claim area before exiting through customs/leaving the airport